Client Service Associate-Pool (Manila Central Area)

BDO Unibank; Manila, Hinoba-an; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank. The Client Service Associate will handle deposits, withdrawals, payments, remittances and other over‑the‑counter transactions with accuracy and efficiency, aligning with bank standards.

Based in Manila, this role focuses on delivering excellent customer service, promoting bank products, and ensuring compliance with policies while performing end-of-day activities.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• Preferably at least one year experience in branch operations in a commercial or universal bank, but open to fresh graduates.
• Required Skill: Communicates clearly and effectively.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Skills

Clear communication

Customer service

Willing to work onsite

Education

Bachelor’s degree relevant to the job

Job description

Business Unit: Branch Banking Group

Department: Operations

Location: Manila City, National Capital Region, PH

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila Central Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 29758

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.