Client Service Associate-Pool

BDO Unibank; Philippines; On-site; PHP 246,000 - 357,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to process deposits, withdrawals, remittances and other over-the-counter transactions with accuracy and timeliness.

The role requires a bachelor's degree, 1 year branch operations experience (fresh graduates welcome), and a commitment to onsite work in Makati. Strong communication and customer service skills are essential for this frontline banking position.

Qualifications

• Bachelor's degree required or related field.
• Preferably 1 year of branch operations experience; fresh graduates welcome.
• Must communicate clearly and effectively.
• Willing to work onsite in Makati area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to bank clients and may promote bank products and services.
• Performs other duties as required.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly

Customer service

Education

Bachelor's degree in Business or related field

Job description

About BDO

BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise "We Find Ways," we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards


• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank's products and services


• Performs other duties that may be required from time to time


• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor's degree relevant to the job, preferably Business course


• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates


• Required Skill: Communicates clearly and effectively


• Willing to work onsite in Makati area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.