Client Service Associate-Pool

BDO Unibank; Mandaluyong; On-site; PHP 246,000 - 379,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate in Mandaluyong to accurately process over-the-counter transactions such as deposits, withdrawals, payments, remittances, and currency exchange, in line with bank standards.

The role emphasizes delivering excellent customer service, promoting bank products, and strict adherence to policies; onsite work in Mandaluyong with opportunities to learn and grow within the Branch Banking Group.

Qualifications

• Bachelor’s degree required; Business-related preferred.
• 1 year experience in branch operations preferred but fresh graduates are welcome.
• Willing to work onsite in Mandaluyong.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to bank clients; may promote bank products and services.
• Performs other duties as required and ensures compliance with bank policies and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor's degree relevant to the job

Job description

Location

Mandaluyong City, National Capital Region, PH

Business Unit

Branch Banking Group

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Mandaluyong Area

Equal Opportunity

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

Requisition ID: 29886

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