Client Service Associate-Pool (Manila Central Area)

BDO Unibank; Metro Manila; On-site; PHP 180,000 - 300,000; Full time

Job summary

BDO Unibank, Inc. in Manila seeks a Client Service Associate to handle over-the-counter transactions with accuracy and efficiency, and to deliver reliable customer service in line with bank standards.

The role requires a bachelor’s degree (business preferred) and a willingness to work onsite in the Manila Central Area. Fresh graduates are welcome; prior branch operations experience is a plus.

Qualifications

• Bachelor’s degree relevant to the job.
• Preferably 1 year experience in branch operations; fresh graduates welcome.
• Strong communication and interpersonal skills.
• Willing to work onsite in Manila Central Area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients and may promote bank products.
• Performs other duties that may be required from time to time.
• Ensure compliance with bank policies, procedures, and regulatory requirements.

Skills

Communicates clearly & effectively

Education

Bachelor's degree relevant to the job

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila Central Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

Requisition ID: 29759