Client Service Associate-Pool (Manila 2 Area)

BDO Unibank; Metro Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines invites applications for a Client Service Associate responsible for accurate and timely over-the-counter transactions including deposits, withdrawals, payments, and remittances in line with bank standards.

The role requires a Bachelor's degree (Business preferred), at least 0–1 year in branch operations or fresh graduates, strong communication, and willingness to work onsite in Manila's 2 Area. The applicant must comply with bank policies and standards.

Qualifications

• Bachelor’s degree or equivalent; Business-related field preferred.
• Fresh graduates welcome; also open to 1-year branch operations experience.
• Strong communication and customer interaction skills required.
• Willing to work onsite in Manila 2 Area.

Responsibilities

• Performs start and end of day banking activities per approved processes.
• Provides customer service for deposits, withdrawals, payments, remittances, and FX.
• Promotes and explains bank products and services to clients.
• Follows bank policies, procedures, and regulatory requirements.
• Performs other duties as assigned.

Skills

Communicates clearly

Education

Bachelor’s degree (Business preferred)

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila 2 Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.