Client Service Associate (Manila Central Area)

BDO Unibank; Manila, Hinoba-an; On-site; PHP 279,000 - 424,000; Full time

Job summary

BDO Unibank, Inc. in Manila invites applications for a Client Service Associate who will handle over-the-counter deposits, withdrawals, payments, remittances and related transactions with accuracy and speed, following bank standards.

You will support customers with product offerings, perform day-end procedures, and ensure compliance with bank policies and regulatory requirements while maintaining a courteous, efficient service mindset.

Qualifications

• Bachelor’s degree in business or related field.
• At least 1 year of experience in branch operations; fresh graduates welcome.
• Strong communication skills.
• Willing to work onsite in Manila Central Area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to clients and promotes bank products and services
• Performs other duties as required and ensures compliance with bank policies
• Adheres to regulatory requirements and internal controls

Skills

Communication

Customer service

Onsite work

Education

Bachelor's degree in business or related

Job description

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Date: Aug 20, 2026

Location: Manila City, National Capital Region, PH

Business Unit: Branch Banking Group

Department: Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila Central Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 29766

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.