Client Service Associate-Pool

BDO Unibank; Pagas; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, foreign exchange, remittances, and related transactions in line with bank standards.

The role emphasizes accurate processing, customer service, and compliance with policies; onsite work at Robinsons Townville - Cabanatuan. A Bachelor’s degree is required, with 1 year of branch operations experience preferred, and strong communication skills.

Qualifications

• Bachelor’s degree relevant to the job (preferably Business).
• At least 1 year experience in branch operations is preferred, fresh graduates considered.
• Requires clear and effective communication.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients; may include promoting bank products and services.
• Performs other duties as required.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Business course preferred

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Robinsons Townville - Cabanatuan.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.