Client Service Associate (Manila Central Area)

BDO Unibank; Metro Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

BDO Unibank, Inc. invites applications for the Client Service Associate role in Manila.

The successful candidate will handle over-the-counter transactions, deposits, withdrawals, and related payments with accuracy and efficiency, aligning with the bank's standards and requirements. The role emphasizes delivering excellent customer experience, promoting bank products, and maintaining compliance with policies and regulatory requirements.

Qualifications

• Bachelor’s degree or higher is required.
• Fresh graduates acceptable; prior branch operations experience preferred.
• Clear and effective communication is essential.
• Willing to work onsite in Manila Central Area.

Responsibilities

• Performs start and end of day banking activities per bank standards.
• Provides customer service and promotes bank products and services.
• Performs other duties as required and ensures regulatory compliance.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila Central Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 29779