Client Service Associate-Pool

BDO Unibank; Angeles; On-site; PHP 167,000 - 279,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate-Pool to accurately process over-the-counter deposits, withdrawals, payments, remittances, and related transactions in line with bank standards.

The role emphasizes reliable service, adherence to policies, and active customer support, with onsite work in Angeles City, Pampanga. Ideal candidates hold a business-related degree and demonstrate clear communication; fresh graduates are welcome.

Qualifications

• Bachelor’s degree or equivalent; business-related preferred.
• Strong communication and interpersonal skills are required.
• Experience in branch operations is a plus but fresh graduates are welcome.

Responsibilities

• Performs start and end of day banking activities per approved processes.
• Provides excellent customer service and may promote bank products and services.
• Performs other duties and ensures compliance with bank policies and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree (Business preferred)

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate-Pool is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards


• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services


• Performs other duties that may be required from time to time


• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course


• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates


• Required Skill: Communicates clearly and effectively


• Willing to work onsite in Angeles City, Pampanga area.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 27910