Client Service Associate-Pool (Caloocan Area)

BDO Unibank; Caloocan, Hinoba-an; On-site; PHP 201,000 - 268,000; Full time

Job summary

BDO Unibank is seeking a Client Service Associate for the Caloocan area to handle over-the-counter transactions, deposits, withdrawals, remittances and related tasks. The role ensures accuracy and timeliness in processing, while upholding bank standards.

The successful candidate will provide excellent customer service, promote products, and maintain compliance with bank policies. This onsite position requires clear communication and a willingness to work in Caloocan.

Qualifications

• Bachelor’s degree in a field relevant to banking or business is preferred.
• At least 1 year experience in branch operations preferred but fresh grads may apply.
• Clear and effective communication is required.

Responsibilities

• Performs start and end of day banking activities following approved processes.
• Provides customer service to bank clients and may promote bank products and services.
• Performs other duties as required and ensures compliance with bank policies and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Job description

Client Service Associate-Pool (Caloocan Area)

Date: Aug 20, 2026

Location: Caloocan City, National Capital Region, PH

Business Unit: Branch Banking Group

Department: Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Caloocan Area

Equal Opportunity

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 29757

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