Client Service Associate

Hammerjack Pty Ltd; Zamboanga del Sur; On-site; PHP 223,000 - 335,000; Full time

Job summary

BDO Unibank, Inc. is seeking personnel for branch operations in Zamboanga del Sur - Molave Branch. The role focuses on accurate processing of over-the-counter transactions including deposits, withdrawals, payments, and remittances while ensuring compliance with bank policies.

The candidate should have a Bachelor's degree, good numerical and communication skills, and the ability to work onsite. Fresh graduates are welcome; prior experience in branch operations is a plus.

Qualifications

• Bachelor's degree (relevant to the job)
• Experience in branch operations preferred but open to fresh graduates
• Proficiency in computer and business applications
• Effective oral and written communication skills
• Effective presentation and negotiation skills
• Effective interpersonal and people management skills
• Good problem solving and numerical skills
• Willing to work onsite in BDO Network Bank Zamboanga del Sur - Molave Branch.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients and may promote bank products and services.
• Ensure compliance with bank policies, procedures and regulatory requirements.
• Performs other duties as required.

Skills

Customer service

Communication

Numerical skills

Problem solving

Interpersonal skills

Education

Bachelor's degree in Business or related field

Tools

MS Office

Job description

About BDO

BDO Unibank, Inc. is the Philippines leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise We Find Ways, we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary:

Responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions.

Key Responsibilities:

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank's products and services.
• Ensure compliance with Banks policies, procedures and regulatory requirements.
• Performs other duties that may be required from time to time.

Qualifications:

• Bachelor's degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Proficiency in Computer and business applications
• Effective oral and written communication skills
• Effective presentation and negotiation skills
• Effective interpersonal and people management skills
• Good problem solving and numerical skills
• Willing to work onsite in BDO Network Bank Zamboanga del Sur - Molave Branch.