Client Service Associate

BDO Unibank; Baguio; On-site; PHP 246,000 - 379,000; Full time

Job summary

BDO Unibank, Inc. is looking for a branch operations professional to handle deposits, withdrawals, payments, remittances and other transactions with accuracy and efficiency.

The role requires a Bachelor’s degree in Business or related field, 1 year of branch operations experience (fresh graduates welcome), and strong communication skills. Onsite work is in Benguet-Buguias, with adherence to bank policies and regulatory standards.

Qualifications

• Bachelor’s degree in business or related field.
• 1 year experience in branch operations; fresh graduates welcome.
• Proficiency in computer and business applications.
• Effective oral and written communication skills.
• Strong presentation and negotiation skills.
• Good interpersonal and people management abilities.
• Solid problem solving and numerical skills.
• Willing to work onsite in Benguet - Buguias.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides customer service to bank clients; may promote bank products and services.
• Ensures compliance with bank policies, procedures and regulatory requirements.
• Performs other duties as required.

Skills

Oral and written communication

Presentation and negotiation

Interpersonal and people management

Problem solving and numerical skills

Education

Bachelor’s degree in Business or related field

Job description

Job Description:

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary:

Responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions.

Key Responsibilities:

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services.
• Ensure compliance with Banks policies, procedures and regulatory requirements.
• Performs other duties that may be required from time to time.

Qualifications:

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Proficiency in Computer and business applications
• Effective oral and written communication skills
• Effective presentation and negotiation skills
• Effective interpersonal and people management skills
• Good problem solving and numerical skills
• Willing to work onsite in Benguet- Buguias.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.