Client Service Associate - Tacloban Branch

BDO Unibank; Tacloban; On-site; PHP 201,000 - 290,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking a Client Service Associate to handle over-the-counter transactions accurately and efficiently, including cash and check deposits, withdrawals, payments, and currency exchanges.

You will work in a customer-focused environment, ensure compliance with bank policies, provide service and promote products, and contribute to daily operations in a fast-paced setting.

Qualifications

• Bachelor's degree of preferably business field; fresh graduates welcome.
• Banking experience is an advantage.
• Strong computer and business applications skills expected.

Responsibilities

• Perform start and end of day banking activities.
• Provide accurate, efficient processing of over‑the‑counter transactions.
• Offer courteous customer service and promote bank products and services.
• Adhere to bank policies, procedures and regulatory requirements.

Skills

Computer proficiency

Communication skills

Problem solving

Multitasking under pressure

Education

Bachelor's degree

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient, and timely processing of over‑the‑counter transactions. These transactions will include cash and check deposits or withdrawals, payments, foreign currency exchanges and other miscellaneous transactions.

Key Responsibilities

• Perform start and end of day banking activities
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services
• Performs all other tasks that may be required from time to time

Qualifications

• Completion of a Bachelors’ degree, preferably in a Business course; Fresh graduates are welcome to apply
• Banking experience is an advantage

Required Skills

• Proficient in computer and business applications
• Effective oral and written communication skills
• Good problem solving and numerical skills
• Ability to multitask and can work well under pressure