Client Service Associate

BDO Unibank; Molave; On-site; PHP 223,000 - 357,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking a detail-oriented banking professional to handle over-the-counter transactions including deposits, withdrawals, payments, and remittances at the Molave branch.

The role emphasizes accurate processing, customer service, and adherence to bank policies and regulatory requirements, with onsite work at the Zamboanga del Sur Molave location. Ideal candidates have a business-related degree, strong communication and numerical skills, and the ability to

Qualifications

• Bachelor’s degree in a business-related field.
• 1 year of branch operations experience preferred; open to fresh graduates.
• Proficiency in computer and business applications.
• Effective oral and written communication skills.
• Strong presentation and negotiation abilities.
• Excellent interpersonal and people management skills.
• Good problem solving and numerical skills.
• Willing to work onsite at BDO Network Bank Zamboanga del Sur - Molave Branch.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients; may promote bank products and services.
• Ensure compliance with Banks policies, procedures and regulatory requirements.
• Performs other duties that may be required from time to time.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Negotiation

Presentation skills

Numerical skills

Education

Bachelor’s degree in Business or related field

Tools

Computer applications

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary:

Responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions.

Key Responsibilities:

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services.
• Ensure compliance with Banks policies, procedures and regulatory requirements.
• Performs other duties that may be required from time to time.

Qualifications:

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Proficiency in Computer and business applications
• Effective oral and written communication skills
• Effective presentation and negotiation skills
• Effective interpersonal and people management skills
• Good problem solving and numerical skills
• Willing to work onsite in BDO Network Bank Zamboanga del Sur - Molave Branch.