Client Service Associate

BDO Unibank; Parañaque; On-site; PHP 223,200 - 357,120; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to provide accurate, efficient, and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

The Client Service Associate will support customer service, promote bank products and services, and ensure compliance with policies and regulatory requirements while working onsite in

Qualifications

• Bachelor’s degree (Business-related) is preferred.
• Experience in branch operations is welcome but fresh grads may apply.
• Willing to work onsite in Parañaque Area and communicate clearly with clients.

Responsibilities

• Process over‑the‑counter transactions (deposits, withdrawals, payments, remittances, FX) accurately and timely.
• Provide professional customer service and promote bank products and services as appropriate.
• Support daily banking activities and ensure compliance with bank policies and regulatory requirements.
• Adapt to bank standards and meet quality targets.

Skills

Clear communication

Education

Bachelor's degree (Business related)

Job description

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Business Unit: Branch Banking Group

Department:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Parañaque Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

Requisition ID: 29358

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