Client Service Associate

BDO Unibank; Dumaguete; On-site; PHP 200,000 - 280,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services.

The Client Service Associate role supports accurate processing of transactions at the counter, including deposits, withdrawals, payments, and currency exchanges, while delivering reliable customer service in a fast-paced environment. Based in Dumaguete, the position emphasizes compliance with bank policies, effective communication, and numerical accuracy as you assist

Qualifications

• Completion of a Bachelor's degree, preferably in a Business course; Fresh graduates are welcome to apply
• Banking experience is an advantage

Responsibilities

• Process over-the-counter transactions accurately and efficiently
• Perform start and end of day banking activities
• Provide customer service and promote Bank’s products and services
• Ensure compliance with the Bank’s policies and regulatory requirements
• Perform all other tasks as required

Skills

Customer service

Communication

Problem solving

Numerical skills

Multitasking

Education

Bachelor's degree

Tools

MS Office

Banking software

Job description

BDO Unibank, Inc. is the Philippines’ leading full - service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer - focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient, and timely processing of over-the-counter transactions. These transactions will include cash and check deposits or withdrawals, payments, foreign currency exchanges and othermiscellaneous transactions.

Key Responsibilities

• Perform start and end of day banking activities
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services
• Performs all other tasks that may be required from time to time

Qualifications

• Completion of a Bachelors’ degree, preferably in aBusinesscourse; Fresh graduates are welcome to apply
• Banking experience is an advantage

Required Skills

• Proficient in computer and business applications
• Effective oral and written communication skills
• Good problem solving and numerical skills
• Ability to multitask and can work well under pressure

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.