Client Service Administrator - NZ

5 ELK; Cebu City; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Competitive salary package

HMO coverage and wellness programs

Flexible shift options

Modern office with an In-house pantry

Continuous learning & career growth

Sports clubs, social activities andMil

Job summary

5 ELK Cebu City is seeking a Client Services Administrator to support the NZ team with precise back‑office tasks, reporting, and excellent client service. You will work closely with financial planners to ensure accurate paperwork and timely communications.

The role rewards numbers literacy, strong communication, and a mindset focused on service. Experience with financial software is a plus, and you will join a collaborative, international team in a modern office with flexible shifts and growth

Qualifications

• Degree in Accounting, Business, Commerce, or related field.
• Experience with financial software (Xero, SAP, MYOB, QuickBooks, Xplan).
• Experience as a VA or supporting international clients.
• Understanding of financial services, banking, or accounting.

Responsibilities

• Crunch numbers and prepare reports, letters, and client communications.
• Lodge applications and client documentation on time and error-free.
• Liaise with financial institutions (banks, fund managers, insurers).
• Provide reliable admin support to keep operations running smoothly.
• Generate risk and insurance/investment reports.
• Flex your numbers skills as part of an international team.

Skills

Strong communication

Customer service mindset

Team collaboration

Education

Bachelor's degree in Accounting/Business/Commerce

Tools

Xero

SAP

MYOB

QuickBooks

Xplan

Insurance quoting tools

Job description

Cebu City, Philippines | Posted on 08/17/2026

As a Client Services Administrator for the NZ team, you’ll be part of that engine room. You’ll work closely with financial planners to deliver exceptional back‑office support, accurate reporting, and walang katulad na client service

Requirements

What You'll Do

• Flex your numbers skills & be a valuable player of an international team
• Crunch numbers, prepare reports, letters, and client communications
• Lodge applications and client documentation on time and error-free
• Liaise with financial institutions (banks, fund managers, insurers, etc.)
• Provide reliable admin support to keep business operations running seamlessly
• Generate risk and insurance / investment reports

What We're Looking For

• A degree in Accounting, Business, Commerce, or related field
• Experience with financial software (Xero, SAP, MYOB, QuickBooks, Xplan, insurance quoting tools) is a bonus
• Previous experience as a VA or supporting international clients
• Understanding of financial services, banking, or accounting
• Proven customer service mindset
• Great communication skills written and verbal

The Perks

• Competitive salary package
• HMO coverage and wellness programs
• Flexible shift options (day & mid-shift available)
• Modern office with an In-house pantry
• Continuous learning & career growthFun, inclusive culture
• Sports clubs, social activities and milestone celebrations

Why 5 ELK?

At 5 ELK, we don’t just build teams. We build careers. If you’re a graduate who’s eager to learn, you’ll thrive in our tribe. We guarantee that you’ll gain skills and confidence in a workplace that promotes diversity, balance, and personal growth.

Your career starts here. Maging katribo,