Global Client Services Administrator - Reports & Support

Elka Asenso Outsourcing Inc; Cebu City; On-site; PHP 250,000 - 380,000; Full time

Benefits offered by this job

Competitive salary package

HMO coverage and wellness programs

Flexible shift options

Weekends off & Christmas shutdown

Modern office with an In-house pantry

Continuous learning & career growth

Fun, inclusive culture

Sports clubs, social activities

Job summary

5 ELK New Zealand in Cebu City is seeking a Client Services Administrator for the NZ team to deliver back-office support, accurate reporting, and seamless client service. You will work with financial planners, handle documentation, liaise with banks and insurers, and prepare investment and risk reports while maintaining high standards of service.

The role requires an accounting or business degree, strong MS Office skills, and experience supporting international clients in finance; experience

Qualifications

• A degree in Accounting, Business, Commerce, or related field.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• Experience with financial software (Xero, SAP, MYOB, QuickBooks, Xplan, insurance tools) is a bonus.
• Previous experience supporting international clients in financial industry is a must.
• Understanding of financial services, banking, or accounting is a plus.
• Proven customer service mindset and excellent written/verbal communication.

Responsibilities

• Flex your numbers skills and be a valuable player of an international team.
• Crunch numbers, prepare reports, letters, and client communications.
• Lodge applications and client documentation on time and error-free.
• Liaise with financial institutions (banks, fund managers, insurers, etc.).
• Generate risk and insurance / investment reports.
• Provide reliable admin support to keep business operations running seamlessly.

Skills

Microsoft Office

Int'l client support

Communication skills

Financial reporting

Education

Accounting/Business degree

Tools

Xero

SAP

MYOB

QuickBooks

Xplan

Insurance tools

Job description

5 ELK New Zealand in Cebu City is seeking a Client Services Administrator for the NZ team to deliver back-office support, accurate reporting, and seamless client service. You will work with financial planners, handle documentation, liaise with banks and insurers, and prepare investment and risk reports while maintaining high standards of service.

The role requires an accounting or business degree, strong MS Office skills, and experience supporting international clients in finance; experience