Client Representative | IT Sales

Questronix Corporation; Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Questronix Corporation in Manila/Metro Manila seeks a Sales Representative to coordinate with clients and translate requirements into actionable tasks for solutions management. You will explain IT products, provide updates on projects, and train clients on system usage.

The role focuses on building strong client relationships, managing timelines, and delivering tailored IT solutions with proactive issue resolution.

Qualifications

• Bachelor's degree in information technology, computer science, business, or related field preferred.
• At least 2 years of experience as a Sales Representative.
• Ability to explain IT systems, software and technical concepts to clients.
• Strong verbal and written communication skills and client-focused mindset.
• Efficient time management and ability to manage client project timelines.

Responsibilities

• Schedule meetings and coordinate with the marketing team.
• Serve as the primary liaison between the solution and clients.
• Translate client requirements into actionable tasks for the Solutions Manager.
• Provide updates on technical issues, projects, or service requests.
• Explain IT products, services, or solutions to clients.
• Demonstrate and train clients on IT systems or software usage.
• Build trust-based relationships with clients through consistent support.
• Address client concerns to maintain satisfaction and loyalty.
• Prepare performance reports to share insights and recommendations.
• Partner with account management teams for tailored solutions.

Skills

Verbal communication

Written communication

IT systems knowledge

Client relationship management

Time management

Analytical thinking

Planning capabilities

Education

Bachelor's degree in IT/CS/Business

Job description

Responsibilities

• Scheduling meetings and coordinating with the marketing team.
• Serving as the primary liaison between the solution and clients.
• Understanding client requirements and translating them into actionable tasks for the Solutions Manager.
• Providing updates on technical issues, projects, or service requests.
• Explaining IT products, services, or solutions to clients.
• Demonstrating and training clients on IT systems or software usage.
• Building strong, trust‑based relationships with clients through consistent support and service.
• Addressing concerns proactively to maintain satisfaction and loyalty.
• Preparing performance reports to share insights and recommendations.
• Partnering with account management teams for tailored solutions.

Minimum Qualifications

• Bachelor's degree in information technology, Computer Science, Business, or a related field (preferred).
• Has at least 2 years of relevant experience as a Sales Representative.
• Understanding of IT systems, software, and technical concepts to address client needs effectively.
• Strong verbal and written skills for explaining technical solutions in non-technical terms.
• Ability to understand and prioritize client satisfaction.
• Efficiently managing timelines and tasks when dealing with client projects.
• Demonstrates strong analytical and planning capabilities.