Client Relationship Manager

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 793,000 - 1,058,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Senior Executive Operations in Noida to oversee comprehensive property management services. You will drive efficiency using innovative technology, coordinate with site teams, and ensure compliance with regulatory requirements and SOPs across sites.

The role emphasizes analytical oversight, strong client relations, and timely closure of operational items while supporting enterprise initiatives and training tools for staff development.

Qualifications

• Analytical and meticulous aptitude.
• Strong problem-solving abilities and attention to detail.
• Ability to manage people dynamics and coordinate with site teams.

Responsibilities

• Oversee operations for all sites ensuring regulatory alignment and best practices.
• Coordinate with site team to ensure timely completion of major works.
• Maintain site appearance and customer relationship management.
• Ensure MIS and reports are submitted to stakeholders; respond to emails and meeting minutes.

Skills

Analytical thinking

Detail-oriented

People management

Problem solving

Education

Electrical/Mechanical/Civil/Marine Engineering

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Executive Operations Property and Asset Management

What this job involves

You will oversee the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology.

• Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements, internationally accepted best practices & applicable systems.
• Responsible for coordination with site team and ensure timely completion of Major and other works at sites
• Ensure look and feel at the sites.
• Customer Relationship Management in coordination with site team.
• Ensure adherence of meeting calendar and timely closure of open points
• Responsible for tracking and closure of open operational items
• Ensure implementation of IMS across sites.
• Ensure implementation of uniform SOPs / Account Plan across sites.
• Ensure implementation of new initiative/ best practices to improve efficiency and enhance service levels across all sites
• Ensure timely submission of MIS and related report to respective stakeholder.
• Ensure timely response on mails, occupant concern resolution and minute of meeting circulation.
• Support JLL emerging business by sharing the leads of works taken up at the sites
• Demonstrate usage of training tool for self-development
• Inculcate the culture of appreciation
• Take part and drive JLL initiatives like D&I, CSR, Safety Week etc
• Imbibe JLL culture and values
• Support Account Director in people performance evaluation/assessment and succession planning
• Any other task / responsibility assigned by the management time to time

Clients: You will be working on Brookfield Portfolio , which is a Commercial Property, located at Delhi Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Property Manager

Sound like you? Here is what we’re looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills.

Qualifications

You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 2 to 3 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Noida, UP Scheduled Weekly Hours: 48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.