Client Relations VA — Fast Responding & Review Management

Zohorecruit; Taguig; Remote; PHP 207,000 - 344,000; Part time

Job summary

Zohorecruit seeks a Client Relationship Virtual Assistant to act as the primary contact for existing and prospective clients in a remote, UK-hours setup. You will respond to inquiries, nurture relationships, and manage online reviews across platforms such as Trustpilot and Google Business Profile.

The role requires excellent spoken and written English, a friendly, professional demeanor, and strong organizational skills. Expect 10–15 hours/week with a fixed schedule and camera-on meetings.

Qualifications

• Excellent spoken and written English.
• Friendly and personable.
• Comfortable speaking with clients via video.
• Organized and detail-oriented.
• Experience managing customer relationships.

Responsibilities

• Respond to new client inquiries.
• Follow up on prospective customers.
• Conduct monthly client check-ins.
• Manage Trustpilot reviews.
• Manage Google Business Profile reviews.
• Reply professionally to all customer reviews.
• Maintain positive client relationships.
• Record client interactions within CRM.
• Attend video meetings with clients when required.
• Participate in daily stand-up meetings.

Skills

Excellent spoken English

Excellent written English

Friendly and personable

Comfortable with video calls

Organized and detail-oriented

Experience managing customer relations

Tools

Email

VoIP Dialer

Trustpilot

Google Business Profile

CRM

GoogleWorkspace

GoogleSheets

Slack

Job description

Zohorecruit seeks a Client Relationship Virtual Assistant to act as the primary contact for existing and prospective clients in a remote, UK-hours setup. You will respond to inquiries, nurture relationships, and manage online reviews across platforms such as Trustpilot and Google Business Profile.

The role requires excellent spoken and written English, a friendly, professional demeanor, and strong organizational skills. Expect 10–15 hours/week with a fixed schedule and camera-on meetings.