Client Relations Specialist - Logistics & Transportation

Inventory Exchange Group of Companies; Muntinlupa; On-site; PHP 279,000 - 390,600; Full time

Job summary

A logistics and supply chain company is looking for an Entry-Level Customer Service Representative. This role involves acting as a liaison between the Customer Service Head and clients, ensuring prompt solutions to customer queries. Candidates should be college graduates, preferably in Industrial Engineering or Marketing, and possess strong communication skills. Fresh graduates are encouraged to apply. The position is full-time with responsibilities spanning from managing customer inquiries to preparing reports and performance updates.

Qualifications

• Recent graduates are welcome to apply.

Responsibilities

• Acts as a link between the Customer Service Head and existing clients.
• Creates a monitoring system to track customer inquiries and complaints.
• Ensures high level of customer service by coordinating meetings with clients.

Skills

Strong communication skills

Willingness to learn the business

Education

College Graduate, preferably Industrial Engineering or Marketing

Job description

A logistics and supply chain company is looking for an Entry-Level Customer Service Representative. This role involves acting as a liaison between the Customer Service Head and clients, ensuring prompt solutions to customer queries. Candidates should be college graduates, preferably in Industrial Engineering or Marketing, and possess strong communication skills. Fresh graduates are encouraged to apply. The position is full-time with responsibilities spanning from managing customer inquiries to preparing reports and performance updates.