Logistics Customer Success Specialist

Hexagon Group of Companies; Bulacan; On-site; PHP 223,200 - 334,800; Full time

Job summary

A logistics and warehousing company located in Balagtas, Bulacan is looking for an experienced Customer Service Representative. The role involves managing all customer inquiries, facilitating onboarding, and handling service bookings. Candidates should have 2-3 years of relevant experience and a Bachelor's degree in a related field. Strong communication and problem-solving skills are essential for this role.

Qualifications

• Minimum of 2-3 years of experience in a customer service role, preferably in logistics or warehousing.
• Graduate of Bachelor's degree in a related field.

Responsibilities

• Serve as the primary point of contact for customer inquiries and concerns.
• Facilitate onboarding process for new customers.
• Receive and process customer bookings for cold storage services.

Skills

Customer relationship management

Communication skills

Problem-solving

Attention to detail

Education

Bachelor's degree in Business Administration, Logistics, Supply Chain Management

Job description

A logistics and warehousing company located in Balagtas, Bulacan is looking for an experienced Customer Service Representative. The role involves managing all customer inquiries, facilitating onboarding, and handling service bookings. Candidates should have 2-3 years of relevant experience and a Bachelor's degree in a related field. Strong communication and problem-solving skills are essential for this role.