Customer Service & Operations Coordinator

Inventory Exchange Center Inc.; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Job summary

A logistics and service provider in Metro Manila is seeking a Customer Service Coordinator. The role involves acting as a liaison between clients and the Customer Service Head, handling inquiries, and preparing reports. Candidates must be college graduates, preferably in Industrial Engineering or Marketing, and possess strong communication skills. Fresh graduates are welcome to apply. Competitive learning environment and growth opportunities are offered.

Qualifications

• Fresh Graduates are welcome to apply.

Responsibilities

• Acts as the link between the Customer Service Head and clients.
• Provides timely and accurate responses to customer inquiries.
• Monitors customer inquiries and complaints.
• Gathers client feedback to improve service.
• Prepares reports and updates as scheduled.

Skills

Strong communication skills

Ability to learn quickly

Education

College Graduate, preferably Industrial Engineering or Marketing

Job description

A logistics and service provider in Metro Manila is seeking a Customer Service Coordinator. The role involves acting as a liaison between clients and the Customer Service Head, handling inquiries, and preparing reports. Candidates must be college graduates, preferably in Industrial Engineering or Marketing, and possess strong communication skills. Fresh graduates are welcome to apply. Competitive learning environment and growth opportunities are offered.