Client Experience & Loyalty Specialist

SEAOIL Philippines, Inc.; Quinavite; On-site; PHP 180,000 - 360,000; Full time

Job summary

SEAOIL Philippines, Inc. in Bauang, La Union is seeking a Customer Relations Officer to ensure excellent service throughout the sales process.

You will handle inquiries, address concerns, build strong client relationships, coordinate appointments, monitor feedback, and conduct post-purchase surveys to identify improvement areas. This role works closely with the sales team to resolve issues and enhance customer loyalty.

Responsibilities

• Handle inquiries and address customer concerns throughout the sales process.
• Build strong client relationships and coordinate appointments.
• Monitor feedback and conduct post-purchase surveys to identify improvement areas.
• Collaborate with the sales team to resolve issues and enhance customer loyalty.

Job description

SEAOIL Philippines, Inc. in Bauang, La Union is seeking a Customer Relations Officer to ensure excellent service throughout the sales process.

You will handle inquiries, address concerns, build strong client relationships, coordinate appointments, monitor feedback, and conduct post-purchase surveys to identify improvement areas. This role works closely with the sales team to resolve issues and enhance customer loyalty.