Client Relations & Experience Specialist

SEAOIL Philippines, Inc.; Quinavite; On-site; PHP 201,000 - 335,000; Full time

Job summary

SEAOIL Philippines, Inc. in Bauang, La Union is seeking a Customer Relations Officer to ensure excellent service throughout the sales process.

You will handle inquiries, address concerns, build strong client relationships, coordinate appointments, monitor feedback, and conduct post-purchase surveys to identify improvement areas. This role works closely with the sales team to resolve issues and enhance customer loyalty.

Qualifications

• Experience in handling customer inquiries and resolving concerns.
• Strong communication skills and ability to build client relationships.
• Ability to coordinate with sales team and monitor feedback.

Responsibilities

• Handle inquiries from customers and address concerns throughout the sales process.
• Build strong client relationships to enhance satisfaction and loyalty.
• Resolve issues with the sales team and monitor feedback for continuous improvement.
• Coordinate appointments and conduct post-purchase surveys to identify areas for improvement.

Skills

Customer service

Communication

Relationship management

Job description

SEAOIL Philippines, Inc. in Bauang, La Union is seeking a Customer Relations Officer to ensure excellent service throughout the sales process.

You will handle inquiries, address concerns, build strong client relationships, coordinate appointments, monitor feedback, and conduct post-purchase surveys to identify improvement areas. This role works closely with the sales team to resolve issues and enhance customer loyalty.