Client Delivery Lead — Cross-Functional Execution

Private Advertiser; Pasig; Hybrid; PHP 1,000,000 - 1,300,000; Full time

Job summary

Private Advertiser is seeking a Client Delivery Manager in Ortigas East, Pasig, Metro Manila. The role focuses on day‑to‑day delivery across client accounts, coordinating cross‑functional teams and maintaining timelines, dependencies, and QA standards.

You will lead planning, monitor delivery health, and mitigate risks while partnering with Client Partners and Client Success Managers to ensure strong client outcomes and value realization. Night shift schedule applies.

Qualifications

• 4–8 years of experience in client delivery, marketing operations, project management, or program management.
• Hands-on experience using Jira and other project management tools.
• Strong external client‑facing experience, including status communication, expectation management, and handling difficult conversations.
• Experience coordinating cross‑functional delivery teams across Marketing Operations, Paid Media, Creative, Content, Web/Development, SEO, Data/Analytics, RevOps, CRM/MarTech.

Responsibilities

• Own day‑to‑day delivery execution across assigned client accounts, ensuring projects are delivered on time, within scope, and according to quality standards.
• Lead delivery planning, work prioritization, milestone planning, and capacity coordination with internal teams.
• Maintain delivery hygiene by keeping timelines, dependencies, workflows, documentation, and communication up to date.
• Monitor delivery progress through dashboards, trackers, and reports.
• Proactively identify, mitigate, and accelerate delivery risks with clear context and recommendations.
• Monitor delivery health indicators such as utilization trends, SLA adherence, rework rates, and other early indicators of delivery risk.
• Coordinate across functions to ensure clear ownership, aligned priorities, and minimal friction or rework.
• Partner with Client Partners and Client Success Managers to support client value realization, outcomes, and expansion readiness.
• Facilitate internal delivery stand‑ups and client delivery check‑ins, ensuring actions, decisions, and dependencies are properly documented and followed through.
• Coordinate the onboarding of new projects and delivery team members, including process orientation, tooling setup, and expectations.
• Support delivery quality by reviewing outputs, reinforcing QA standards, and identifying opportunities to improve execution consistency.
• Support onboarding and knowledge sharing across delivery teams.
• Identify and contribute to process improvements that reduce rework and strengthen delivery workflows and operating practices.

Skills

Delivery management

Cross-functional coordination

Stakeholder management

Jira

Tools

Jira

Job description

Private Advertiser is seeking a Client Delivery Manager in Ortigas East, Pasig, Metro Manila. The role focuses on day‑to‑day delivery across client accounts, coordinating cross‑functional teams and maintaining timelines, dependencies, and QA standards.

You will lead planning, monitor delivery health, and mitigate risks while partnering with Client Partners and Client Success Managers to ensure strong client outcomes and value realization. Night shift schedule applies.