Client Care Virtual Assistant — Evenings & Weekends (PH Time)

Scale Up Philippines; Bulacan; Remote; PHP 223,000 - 312,000; Full time

Job summary

Scale-Up Philippines is hiring Client Care Virtual Assistants for a growing property inspection company. This role is ideal for someone who is proactive, highly organized, and confident handling client communications while supporting day-to-day operations.

Key duties include handling calls, updating CRM records, coordinating inspections, preparing completion documents, and assisting with social media and documentation.

Qualifications

• Strong English communication skills.
• Experience in customer service, virtual assistance, or client support.
• Comfortable using CRM, scheduling, and workspace tools.
• Organized, detail-oriented, and able to work independently.
• Basic social media management experience is preferred.
• Reliable computer and stable internet with backup connection.
• Willing to work rotating evening and weekend shifts aligned with Philippine time.

Responsibilities

• Handle incoming calls and client communications.
• Manage inspection confirmations and outstanding orders.
• Prepare Certificate of Completion documents.
• Maintain accurate CRM records and client information.
• Support social media engagement and content posting.
• Assist with process documentation and operational tasks.
• Review issue logs, refunds, and endorsements to identify concerns.
• Support presentations, website updates, and podcast publishing as needed.

Skills

English communication

Customer service

Virtual assistance

Organization

Independent work

Social media management

CRM

Scheduling tools

Workspace tools

Tools

CRM

Scheduling tools

Workspace tools

Job description

Scale-Up Philippines is hiring Client Care Virtual Assistants for a growing property inspection company. This role is ideal for someone who is proactive, highly organized, and confident handling client communications while supporting day-to-day operations.

Key duties include handling calls, updating CRM records, coordinating inspections, preparing completion documents, and assisting with social media and documentation.