Client Care Specialist, PH Ops (Taguig)

Sun Life Financial; Manila; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Supportive work environment

Opportunities for career growth

Inclusive workplace culture

Job summary

A financial services company in Metro Manila is seeking a Client Care Representative. The role involves assisting clients with inquiries across various channels and validating documents for service delivery. Candidates must possess strong communication skills and problem-solving abilities. Join a supportive team where you can thrive and contribute to a meaningful purpose, making life brighter for clients globally.

Qualifications

• Ability to assist clients across multiple communication channels.
• Experience in validating documents and coordinating with teams.
• Commitment to teamwork, collaboration, and engagement.

Responsibilities

• Assist with client inquiries and requests.
• Validate submitted client documents.
• Coordinate with support teams for service delivery.

Skills

Fluent in verbal and written English

Strong and effective communication skills

Good listening skills

Problem solving

Multi-tasking

Job description

A financial services company in Metro Manila is seeking a Client Care Representative. The role involves assisting clients with inquiries across various channels and validating documents for service delivery. Candidates must possess strong communication skills and problem-solving abilities. Join a supportive team where you can thrive and contribute to a meaningful purpose, making life brighter for clients globally.