Client Admin Specialist: Elevate Client Experience

Australian Outsource Desk Inc.; Angeles; On-site; PHP 240,000 - 360,000; Full time

Job summary

Australian Outsource Desk Inc. is seeking a dedicated Client Admin Specialist to join the team in Angeles City, Pampanga. This full-time, office-based role supports client operations through professional communication, precise record-keeping, and seamless administrative services.

You will maintain client databases, coordinate meetings and events, and ensure confidentiality and data protection across all processes. A strong customer-service orientation is essential.

Qualifications

• Experience in client administration or administrative support.
• Strong organisational and time-management abilities.
• Excellent written and verbal communication with a professional approach.

Responsibilities

• Manage client communications via email, phone and other channels.
• Process and organize client documentation and records accurately.
• Maintain up-to-date client databases and CRM records.
• Coordinate scheduling and logistics for client meetings and events.
• Resolve administrative issues and escalate when needed.
• Generate reports to track client interactions and performance.

Skills

Client administration

Organisational skills

Communication

MS Office & CRM

Tools

CRM software

Job description

Australian Outsource Desk Inc. is seeking a dedicated Client Admin Specialist to join the team in Angeles City, Pampanga. This full-time, office-based role supports client operations through professional communication, precise record-keeping, and seamless administrative services.

You will maintain client databases, coordinate meetings and events, and ensure confidentiality and data protection across all processes. A strong customer-service orientation is essential.