Client Activation & Onboarding Lead

oboda; Philippines; Hybrid; PHP 500,000 - 900,000; Full time

Job summary

oboda is seeking a Customer Activation Manager to lead the post-sales journey, driving customers from signed to live with proper training and value realization on our AI-driven inventory platform.

You will own onboarding playbooks, run structured training programs, and ensure data integrity and activation milestones are met, coordinating with product, engineering, and operations. This role emphasizes delivery, accountability, and ROI for clients.

Qualifications

• Plan and manage end-to-end onboarding for new clients after sales handoff.
• Deliver structured training sessions for admins, ops, sales, purchasing, and warehouse.
• Produce and submit onboarding reports and track progress against activation milestones.

Responsibilities

• Own end-to-end onboarding for new clients and align stakeholders on scope and timelines.
• Run kickoff calls to establish success criteria and data readiness.
• Coordinate with product, engineering, and ops to resolve onboarding gaps and data issues.
• Maintain accurate onboarding docs and handover notes.

Skills

Onboarding

Training

Activation

Client Success

Project Management

Data Integrity

Education

Bachelor's degree in IT / CS / Business Administration

Tools

CRM software

ERP systems

Job description

oboda is seeking a Customer Activation Manager to lead the post-sales journey, driving customers from signed to live with proper training and value realization on our AI-driven inventory platform.

You will own onboarding playbooks, run structured training programs, and ensure data integrity and activation milestones are met, coordinating with product, engineering, and operations. This role emphasizes delivery, accountability, and ROI for clients.