Client Activation & Onboarding Lead

oboda; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

oboda is pioneering AI-driven inventory management for Filipino distributors. The Customer Activation Manager will own the post-sales journey from contract to active client, leading onboarding, training, and activation to deliver ROI quickly.

This role sits at the intersection of operations, product, and client success, requiring hands-on execution and accountability on milestones. Responsibilities include running kickoff calls, tailoring training to client workflows, coordinating with product

Qualifications

• Must have IT/CS/Business-related degree.
• Strong written and verbal communication.
• Structured testing processes and quality checks.
• Experience with onboarding or customer success is preferred.

Responsibilities

• Own end-to-end onboarding for new clients after sales handoff.
• Run kickoff calls and align stakeholders on scope, timelines, and success criteria.
• Execute onboarding playbooks and ensure clients reach active status.
• Coordinate with product/engineering to resolve data gaps during onboarding.
• Track onboarding progress and flag risks early.

Skills

Attention to detail

Analytical thinking

Communication

Organizational skills

Proactive

Education

Bachelor's degree in IT/CS/Business or related field

Job description

oboda is pioneering AI-driven inventory management for Filipino distributors. The Customer Activation Manager will own the post-sales journey from contract to active client, leading onboarding, training, and activation to deliver ROI quickly.

This role sits at the intersection of operations, product, and client success, requiring hands-on execution and accountability on milestones. Responsibilities include running kickoff calls, tailoring training to client workflows, coordinating with product