Client Accounts Manager

Private Advertiser; Naga; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Health and wellness programmes

Professional development opportunities

Flexible working arrangements where/if

Job summary

Polystar Manpower Services is seeking an Account Officer to join our Administration & Office Support team in Paranaque City, Metro Manila. You will manage client accounts, coordinate services, and ensure strong client relationships while supporting seamless administrative operations.

This full-time role emphasizes accuracy, professionalism, and proactive communication with clients and internal teams to deliver reliable staffing solutions.

Qualifications

• High school diploma or equivalent; a post-secondary qualification in business administration, office management, or related field preferred.
• Proven experience in an administrative or account management role.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and familiarity with database systems.
• Attention to detail and accuracy with client data.
• Customer service orientation and relationship management.
• Ability to work independently and in a team.
• Knowledge of manpower services or recruitment sector is advantageous.

Responsibilities

• Manage and maintain assigned client accounts with accurate records.
• Serve as the primary contact for clients, addressing inquiries and requests promptly.
• Process and coordinate invoicing, billing reconciliation, and account adjustments.
• Prepare and compile account reports, performance metrics, and client correspondence.
• Liaise between clients and internal departments to ensure service delivery.
• Monitor account activity and identify opportunities for improvements or upselling.
• Maintain confidentiality and handle sensitive client information.
• Assist with scheduling, documentation, and data entry as administrative support.
• Participate in meetings and contribute to account strategy discussions.
• Adhere to company policies and procedures in all account activities.

Skills

Account management

Organization

Time management

Communication

Customer service

Education

High school diploma

Post-secondary qualification in business administration or office management

Tools

Microsoft Office Suite

Database systems

Job description

Polystar Manpower Services is seeking an Account Officer to join our Administration & Office Support team in Paranaque City, Metro Manila. You will manage client accounts, coordinate services, and ensure strong client relationships while supporting seamless administrative operations.

This full-time role emphasizes accuracy, professionalism, and proactive communication with clients and internal teams to deliver reliable staffing solutions.