Client Account Associate: Logistics

Kreeayt BPO; Pampanga; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

HMO after 30 days with 1 dependent

Dental Coverage

Group Life Insurance

Yearly Birthday Cake

Free Snacks in the Pantry

Paid Leaves

Free Lunch on First Day

Job summary

Kreeayt BPO is seeking a detail-oriented Client Account Associate for Logistics to support clients in daily operations. The role emphasizes strong communication, accuracy, and proactive problem-solving in a fast-paced environment.

Responsibilities include data entry, reporting, and maintaining client accounts with attention to timeliness and quality. Basic understanding of Seller Central and AS400 is a plus; candidates should be comfortable with night shift and onsite work.

Qualifications

• Strong organizational, analytical and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to work independently and proactively.
• Proficiency in Microsoft Office and Google Suite.
• Problem-solving mindset with attention to detail.
• Email management skills.

Responsibilities

• Provide daily operational support directly to clients.
• Assist with data entry, reporting, and client requests.
• Monitor and manage client accounts to ensure accuracy and timeliness.
• Prepare and maintain reports using Excel.
• Communicate effectively with clients, customers and internal teams to resolve issues promptly.
• Work under pressure and adapt to changes in tasks or priorities as needed.
• Ensure client satisfaction by maintaining a high level of professionalism.

Skills

Organizational skills

Analytical skills

Multitasking

Written communication

Verbal communication

Independent work

Office tools

Problem solving

Email management

Education

Senior high diploma or vocational course

Tools

AS400 basics

Job description

Overview:

We are looking for a detail-oriented and proactive Client Account Associate: Logistics to assist our clients directly in their daily operations. The ideal candidate has strong communication skills, both verbal and written, and can adapt quickly to changing priorities while maintaining accuracy and efficiency.

Basic Qualification:

• Strong organizational, analytical and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to work independently and proactively.
• Proficiency in office tools (e.g., Microsoft Office, Google Suite).
• Problem-solving mindset with attention to detail.
• Email Management Skills

What You’ll Do:

• Provide daily operational support directly to clients.
• Assist with data entry, reporting, and client requests.
• Monitor and manage client accounts to ensure accuracy and timeliness.
• Prepare and maintain reports using Excel.
• Communicate effectively with clients, customers and internal teams to resolve issues promptly.
• Work under pressure and adapt to changes in tasks or priorities as needed.
• Ensure client satisfaction by maintaining a high level of professionalism.
• Needs a basic understanding of Seller Central, including creating new listings, designing titles and bullet points, fixing closed or suppressed listings, and creating variations.
• Knowledgeable with the basics of AS400.
• Knowledgeable with the basics of editing graphics.

Who You are:

• Education: Senior high diploma or any vocational course is acceptable.
• Experience managing marketplace platforms and logistics account department.
• Excellent oral and verbal communication skills.
• Amazon PPC experience is preferred but not required.
• Amenable to work onsite and in night shift schedule.

Why Join Us?

Competitive Salary + Night Differential

Philippine Statutory Benefits

Company Benefits And Practices

• HMO after 30 days with 1 dependent
• Dental Coverage
• Group Life Insurance (Php100,000)
• Yearly Birthday Cake
• Token every Work Anniversary
• Free Snacks in the Pantry
• Paid Leaves
• Free Lunch on First Day
• Family Day (potluck every last Friday of the Month)
• Free Anti-Rad eyeglasses upon Regularization
• Monthly Wellbeing Check (mental health day)