Client Account Associate

Kreeayt Business Process Outsourcing; Pampanga; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

HMO after 30 days

Group Life Insurance

Yearly Birthday Cake

Free Snacks in the Pantry

Free Lunch on First Day

Family Day

Free Anti-Blue light eyeglasses upon Regularization

Job summary

A BPO company in Pampanga is seeking a detail-oriented Client Account Associate to support clients in daily operations. The ideal candidate will have solid communication skills and be able to adapt quickly to changing priorities while ensuring accuracy. Responsibilities include assisting with data entry and managing client accounts. The role is open to fresh graduates; proficiency in Microsoft Excel is essential. Competitive salary and benefits including health insurance and free meals on the first day are offered.

Qualifications

• Fresh graduates are welcome.
• Knowledge of Microsoft Excel is essential.
• BPO experience of at least 6 months to 1 year is an advantage.
• Proficiency in office tools (e.g., Microsoft Office, Google Suite).
• Problem-solving mindset with attention to detail.
• Email Management Skills.

Responsibilities

• Provide daily operational support directly to clients.
• Assist with data entry, reporting, and client requests.
• Monitor and manage client accounts for accuracy.
• Prepare reports using Excel.
• Communicate effectively to resolve client issues.
• Work under pressure and adapt to changes.
• Ensure client satisfaction with professionalism.

Skills

Strong organizational skills

Excellent verbal communication

Proficiency in office tools

Problem-solving mindset

Email Management

Office tools proficiency

Problem-solving mindset

Email management

Education

Senior high diploma or vocational course

Tools

Microsoft Excel

QuickBooks

Job description

Job Description

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Overview

We are looking for a detail-oriented and proactive Client Account Associate to assist our clients directly in their daily operations. The ideal candidate has strong communication skills, both verbal and written, and can adapt quickly to changing priorities while maintaining accuracy and efficiency.

Basic Qualifications

• Strong organizational, analytical and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to work independently and proactively.
• Proficiency in office tools (e.g., Microsoft Office, Google Suite).
• Problem-solving mindset with attention to detail.
• Email Management Skills

What You'll Do

• Provide daily operational support directly to clients.
• Assist with data entry, reporting, and client requests.
• Monitor and manage client accounts to ensure accuracy and timeliness.
• Prepare and maintain reports using Excel; knowledge of QuickBooks is a plus.
• Communicate effectively with clients, customers and internal teams to resolve issues promptly.
• Work under pressure and adapt to changes in tasks or priorities as needed.
• Ensure client satisfaction by maintaining a high level of professionalism.

Who You Are

• Fresh graduates are welcome
• Education: Senior high diploma or any vocational course is acceptable.
• Knowledge with Microsoft Excel
• BPO experience of at least 6 months to 1 year is an advantage
• Able to work onsite and night shift.

Why Join Us?

• Competitive Salary + Night Differential
• Philippine Statutory Benefits

Company Benefits and Practices

• HMO after 30 days with 1 dependent
• Group Life Insurance (Php100,000)
• Yearly Birthday Cake
• Free Snacks in the Pantry
• Free Lunch on First Day
• Family Day (potluck every last Friday of the Month)
• Free Anti-Blue light eyeglasses upon Regularization

Working Location

2F Room56, BPOSeats.com BPO & Call Center - Marquee Mall, Clark, Pampanga. 2135, Marquee Mall, A. Gueco St Marquee Mall 2nd Floor Above Metro Supermarket, Angeles, 2009 Pampanga, Philippines

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