Client Account Associate Support Level 1

Kreeayt BPO; Masamat; On-site; PHP 167,000 - 290,000; Full time

Benefits offered by this job

HMO after 30 days with 1 dependent

Group Life Insurance (Php100,000)

Yearly Birthday Cake

Free Snacks in the Pantry

Free Lunch on First Day

Family Day (potluck every last Friday)

Free Anti-Rad eyeglasses upon Regular…

Job summary

Kreeayt BPO in the Philippines is seeking a Client Account Associate Support Level 1 to support clients in daily operations. The role requires sharp communication, strong organizational skills, and accuracy in data entry and reporting.

You will handle account management, generate reports in Excel, and respond to client requests while maintaining professionalism, even under pressure. Night shifts and onsite work are part of the role.

Qualifications

• Strong organizational, analytical and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to work independently and proactively.
• Proficiency in office tools (e.g., Microsoft Office, Google Suite).
• Problem-solving mindset with attention to detail.
• Email Management Skills

Responsibilities

• Provide daily operational support directly to clients.
• Assist with data entry, reporting, and client requests.
• Monitor and manage client accounts to ensure accuracy and timeliness.
• Prepare and maintain reports using Excel; knowledge of QuickBooks is a plus.
• Communicate effectively with clients, customers and internal teams to resolve issues promptly.
• Work under pressure and adapt to changes in tasks or priorities as needed.
• Ensure client satisfaction by maintaining a high level of professionalism.

Skills

Organizational skills

Analytical skills

Multitasking ability

Excellent written and verbal English

Office tools proficiency

Email management

Education

Senior high diploma or vocational course

Tools

Microsoft Office

Google Suite

Job description

About the job Client Account Associate Support Level 1

We are looking for a detail-oriented and proactive Client Account Associate Support Level 1 to assist our clients directly in their daily operations. The ideal candidate has strong communication skills, both verbal and written, and can adapt quickly to changing priorities while maintaining accuracy and efficiency.

Basic Qualification:

• Strong organizational, analytical and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to work independently and proactively.
• Proficiency in office tools (e.g., Microsoft Office, Google Suite).
• Problem-solving mindset with attention to detail.
• Email Management Skills
  

What You'll Do:

Provide daily operational support directly to clients.

Assist with data entry, reporting, and client requests.

Monitor and manage client accounts to ensure accuracy and timeliness.

Prepare and maintain reports using Excel; knowledge of QuickBooks is a plus.

Communicate effectively with clients, customersand internal teams to resolve issues promptly.

Work under pressure and adapt to changes in tasks or priorities as needed.

Ensure client satisfaction by maintaining a high level of professionalism.

Who You Are:

• Fresh graduates are welcome
• Education: Senior high diploma or any vocational course is acceptable.
• Knowledge with Microsoft excel.
• BPO experience of at least 6 months to 1 year is an advantage
• Able to work onsite and night shift.

Why Join Us?

Competitive Salary + Night Differential
Philippine Statutory Benefits
Company Benefits and Practices

• HMO after 30 days with 1 dependent
• Group Life Insurance (Php100,000)
• Yearly Birthday Cake
• Free Snacks in the Pantry
• Free Lunch on First Day
• Family Day (potluck every last Friday of the Month)
• Free Anti-Rad eyeglasses upon Regularization