Claims Processor - Detail-Driven Admin

Dempsey Inc; Metro Manila; On-site; PHP 201,000 - 279,000; Full time

Job summary

Dempsey Inc. in Metro Manila is seeking a detail‑oriented Administrative Assistant to support claims processing and office operations.

You will review documents, encode data, maintain records, monitor claim status, and coordinate with clients and providers while upholding strict confidentiality.

A four‑year degree is preferred; strong written and verbal communication, basic Word/Excel skills, and good time management are essential.

Qualifications

• Graduate of a four-year course; preferably Business Administration, Office Administration, or a related field.
• Proficient in Microsoft Word and Excel.
• Strong attention to detail and accuracy in data entry and document processing.
• Good organizational and time-management skills.
• Good written and verbal communication skills.
• Ability to handle confidential information responsibly.
• Previous experience in claims processing, insurance, or administrative work is an advantage.

Responsibilities

• Receive, review, and process claims documents and applications.
• Verify the completeness and accuracy of claims information and supporting documents.
• Encode and maintain claims data in the company’s system.
• Organize, file, and update physical and electronic claims records.
• Monitor the status of pending, approved, and rejected claims.
• Coordinate with clients, insurance providers, or other departments regarding claims requirements and updates.
• Follow up on missing documents and incomplete claims.
• Prepare claims reports and other administrative documents as needed.
• Ensure proper handling and confidentiality of claims records.
• Perform other related duties as assigned by the immediate supervisor.

Skills

Attention to detail

Time management

Communication skills

Data entry

Education

Four-year degree (Bachelor-level)

Tools

Microsoft Word

Excel

Job description

Dempsey Inc. in Metro Manila is seeking a detail‑oriented Administrative Assistant to support claims processing and office operations.

You will review documents, encode data, maintain records, monitor claim status, and coordinate with clients and providers while upholding strict confidentiality.

A four‑year degree is preferred; strong written and verbal communication, basic Word/Excel skills, and good time management are essential.