Claims Processing Specialist

Dempsey Resource Management Inc.; Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

Dempsey Resource Management Inc. in Manila is seeking a detail-oriented administrator to support claims processing and document handling. The role focuses on reviewing applications, verifying information, encoding data, and maintaining records with strict confidentiality.

Fresh graduates are welcome; prior experience in claims processing or administrative work is a plus. You will work in a busy office and collaborate with clients and insurers to ensure timely, accurate processing of all claims.

Qualifications

• Graduate of any four-year course; preferably Business Administration, Office Administration, or a related field.
• Basic computer skills including Word and Excel.
• Strong attention to detail and accuracy in data entry and document processing.
• Good organizational and time-management skills.
• Good written and verbal communication skills.
• Ability to handle confidential information responsibly.
• Previous experience in claims processing, insurance, or administrative work is an advantage.

Responsibilities

• Receive, review, and process claims documents and applications.
• Verify the completeness and accuracy of claims information and supporting documents.
• Encode and maintain claims data in the company’s system.
• Organize, file, and update physical and electronic claims records.
• Monitor the status of pending, approved, and rejected claims.
• Coordinate with clients, insurance providers, or other departments regarding claims requirements and updates.
• Follow up on missing documents and incomplete claims.
• Prepare claims reports and other administrative documents as needed.
• Ensure proper handling and confidentiality of claims records.
• Perform other related duties as assigned by the immediate supervisor.

Skills

Computer skills (Word, Excel)

Attention to detail

Time management

Communication skills

Confidentiality

Data entry

Education

Four-year degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Dempsey Resource Management Inc. in Manila is seeking a detail-oriented administrator to support claims processing and document handling. The role focuses on reviewing applications, verifying information, encoding data, and maintaining records with strict confidentiality.

Fresh graduates are welcome; prior experience in claims processing or administrative work is a plus. You will work in a busy office and collaborate with clients and insurers to ensure timely, accurate processing of all claims.