Claims Manager: Lead Insurance Settlements & Guidelines

aia; Taguig; On-site; PHP 300,000 - 420,000; Full time

Job summary

AIA Philippines is hiring for a claims role focused on assessing and settling insurance claims arising from in-force policies. You will coordinate with internal teams and external solicitors to determine the best course of action for each case.

You will also handle processing of claims documents, respond to inquiries, and may develop or deliver training in claim-related areas across multiple product lines.

Responsibilities

• Assess and settle insurance claims arising from policies in force
• Provide guidance on insurance claims and guidelines
• Liaise with solicitors and third parties during investigations and negotiations for the best interest of AIA
• Process all insurance claims documents timely
• Answer inquiries relating to claims processing
• May develop and deliver training in claim-related areas
• Profile suited for claim roles across multiple product lines and for training

Job description

AIA Philippines is hiring for a claims role focused on assessing and settling insurance claims arising from in-force policies. You will coordinate with internal teams and external solicitors to determine the best course of action for each case.

You will also handle processing of claims documents, respond to inquiries, and may develop or deliver training in claim-related areas across multiple product lines.