Chief Revenue Officer

Quality Choices Corporation; Quezon City; On-site; PHP 2,000,000 - 4,000,000; Full time

Job summary

Quality Choices Corporation seeks a Chief Revenue Officer to maximize hotel revenue and profitability. The CRO will develop and oversee revenue strategies across rooms, pricing, reservations, sales, marketing, distribution channels, and other revenue-generating departments.

Key focus areas include revenue strategy, pricing optimization, OTA and direct-booking channels, and leadership of Sales, Revenue Management, Marketing and Reservations teams. ASAP start preferred.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• 3–5 years of extensive experience in hotel revenue management, sales, marketing or commercial leadership.
• Strong knowledge of hotel pricing strategies, forecasting and distribution channels.
• Experience leading multiple departments or commercial teams.
• Excellent analytical, financial management, negotiation and leadership skills.
• Proficiency in hotel PMS, RMS and reporting tools.
• Strong business planning and decision-making abilities.
• Can Start ASAP

Responsibilities

• Develop and implement revenue strategies to increase total hotel revenue.
• Oversee room pricing, rate structures and revenue optimization.
• Lead sales strategies to attract corporate accounts, group bookings and individual guests.
• Oversee marketing campaigns and distribution channels to increase direct bookings.
• Monitor occupancy, ADR and RevPAR; balance occupancy and rates.
• Analyze revenue reports, forecasts and budgets; recommend corrective actions.
• Lead and coach revenue-related managers; align cross-department objectives.
• Monitor market trends and competitor strategies to maintain competitive position.

Skills

Revenue management

Sales leadership

Pricing strategy

Forecasting

Financial analysis

Education

Bachelor's degree in Hospitality Management

Tools

PMS software

RMS software

Job description

Chief Revenue Officer - is responsible for maximizing the hotel's total revenue and profitability. The CRO develops and oversees revenue strategies involving room sales, pricing, reservations, sales, marketing, distribution channels, and other revenue-generating departments.

The main goal of a Chief Revenue Officer is to ensure that the hotel achieves its revenue targets, improves financial performance, and maintains a competitive position in the hospitality industry.

Duties and Responsibilities:

1. Revenue Strategy Development

• Develop and implement strategies to increase the hotel's total revenue.

• Establish revenue targets and business performance objectives.

• Identify new revenue opportunities across hotel departments.

2. Revenue Management and Pricing

• Oversee room pricing, rate structures, and revenue optimization strategies.

• Analyze market demand, competitor rates, booking trends, and occupancy levels.

• Implement dynamic pricing strategies to maximize revenue.

3. Sales and Business Development

• Lead the hotel's sales strategies to attract corporate accounts, group bookings, and individual guests.

• Identify new business opportunities and develop strategic partnerships.

• Monitor sales performance and ensure revenue targets are achieved.

4. Marketing and Distribution

• Oversee revenue-generating marketing campaigns and promotional activities.

• Optimize online travel agency (OTA) channels, direct bookings, and the hotel's official website.

• Develop strategies to increase direct bookings and reduce unnecessary commission expenses.

5. Occupancy and Revenue Optimization

• Monitor room occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).

• Develop strategies to balance room occupancy and room rates.

• Identify opportunities to increase revenue from restaurants, events, banquets, and other hotel facilities.

6. Financial Performance Monitoring

• Analyze revenue reports, forecasts, budgets, and profitability.

• Monitor the performance of different market segments and distribution channels.

• Recommend corrective actions when revenue targets are not achieved.

7. Leadership and Team Management

• Lead and coordinate the Sales, Revenue Management, Marketing, and Reservations teams, depending on the hotel's organizational structure.

• Set departmental objectives and performance indicators.

• Train, coach, and evaluate revenue-related managers.

8. Market Research and Competitor Analysis

• Monitor hospitality industry trends and competitor strategies.

• Identify changes in customer demand and booking behavior.

• Develop strategies to maintain the hotel's competitive advantage.

9. Forecasting and Business Planning

• Prepare revenue forecasts and business plans.

• Analyze future demand, seasonal trends, and booking pace.

• Work with Finance and hotel management to support budgeting and financial planning.

10. Cross-Department Coordination

• Collaborate with the General Manager, Finance, Operations, Sales, Marketing, and Reservations.

• Ensure revenue strategies align with service quality and operational capacity.

• Present revenue performance and strategic recommendations to senior management or hotel

Job Requirements and Qualifications:

• Bachelor's degree in Hospitality Management, Hotel and Restaurant Management, Business Administration, Finance, or a related field.

• 3 to 5 years extensive experience in hotel revenue management, sales, marketing, or commercial leadership

• Strong knowledge of hotel pricing strategies, forecasting, and distribution channels.

• Experience leading multiple departments or commercial teams.

• Excellent analytical, financial management, negotiation, and leadership skills.

• Proficiency in hotel property management systems (PMS), revenue management systems (RMS), and reporting tools.

• Strong business planning and decision-making abilities.

• Can Start ASAP