Chat Assistant — Friendly Support with HMO & 13th Month

Hammerjack Pty Ltd; Philippines; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Pioneer accounts

Non-voice accounts

HMO

13th month pay

Awards program

Maternity/Paternity leave

Paid leaves

Attendance bonus

Job summary

Hammerjack Pty Ltd is hiring for a customer service role in the Philippines. No experience required and we will train you. You will respond to inquiries via phone, email, or chat, provide accurate information about products, services and policies, and resolve issues to ensure customer satisfaction.

Work on weekdays with weekends off; benefits include HMO, 13th month pay, and paid leaves. Diploma holders welcome, English preferred for communication.

Qualifications

• Friendly and good at talking with customers.
• Strong verbal and listening skills in English.
• Able to use a phone or computer competently.
• Filipino citizen or valid residence status; diploma holder required.

Responsibilities

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Skills

Friendly communication

Verbal communication

Listening skills

Phone/Computer use

Education

Diploma (HS/College/Vocational)

Tools

Phone

Computer

Job description

Hammerjack Pty Ltd is hiring for a customer service role in the Philippines. No experience required and we will train you. You will respond to inquiries via phone, email, or chat, provide accurate information about products, services and policies, and resolve issues to ensure customer satisfaction.

Work on weekdays with weekends off; benefits include HMO, 13th month pay, and paid leaves. Diploma holders welcome, English preferred for communication.