Night-Shift Lead Gen & Appointment Setter

Hammerjack Pty Ltd; Philippines; On-site; PHP 167,000 - 335,000; Full time

Benefits offered by this job

Medical/Dental HMO

Life insurance

Weekly massage

Referral bonus

Career development

Service incentive leave

Salary increases

Team outings

Coffee & chocolate

Cebu IT Park location

Job summary

Hammerjack Pty Ltd is seeking a Night Shift Customer Engagement Specialist in the Philippines to perform outbound calls, pre-qualify leads, and provide product information as needed. The role emphasizes a consultative service mindset, goal orientation, and strong English communication.

The position requires 6+ months of BPO experience, excellent English skills, and the ability to work full-time night shifts.

Qualifications

• Clear speaking voice.
• At least 6 months of BPO experience in one company.
• Excellent English communication skills both written and verbal.
• Must have excellent command of the English language, with neutral or American accent.
• Outbound lead generation/appointment setting experience preferred.
• Strong customer service skills.
• Strong administrative skills accurate typing & spelling is essential to this role.
• Energetic, fun and confident personality.
• Willing to work full-time night shift.

Responsibilities

• Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
• Provide customers with information on products/services if needed.
• Be passionate about the service; and enjoy working in a consultative service environment.
• Be results-oriented; and enjoy the challenge of meeting or exceeding goals.

Skills

Clear speaking voice

BPO experience (6+ months)

Excellent English communication

Neutral/American accent

Outbound lead generation/appointment

Strong customer service

Strong administrative skills, typing &

Energetic, fun personality

Willing to work night shift

Job description

Hammerjack Pty Ltd is seeking a Night Shift Customer Engagement Specialist in the Philippines to perform outbound calls, pre-qualify leads, and provide product information as needed. The role emphasizes a consultative service mindset, goal orientation, and strong English communication.

The position requires 6+ months of BPO experience, excellent English skills, and the ability to work full-time night shifts.