Change And Human Experience Consultant

Accenture in the Philippines; Taguig; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

Accenture in the Philippines is seeking a Change and Human Experience Consultant in our Talent practice. The role involves defining change strategies for transformation programs, engaging stakeholders, and leveraging digital tools to drive adoption.

You will work with multinational teams to deliver cloud and SaaS implementations, drive organizational readiness, and contribute to practice-building efforts such as recruiting and training.

Qualifications

• Minimum 5 years of consulting experience in change management programs.
• Techno-functional experience in cloud platforms/systems implementation.
• Ability to articulate business value of recommendations and plans.

Responsibilities

• Discover stakeholders’ challenges and expectations.
• Define a Change Management strategy for business transformations.
• Leverage social and digital technologies in change management and communications.
• Assist clients in developing their change capability and agility.
• Co-create solutions and conduct stakeholder sessions and reviews.
• Conduct Change Impact Analysis and develop treatment plans.
• Implement strategies to embed new processes.

Skills

Change management

Stakeholder management

Digital transformation

RPA exposure

Cloud/SaaS adoption

Tools

Cloud Platforms/Systems implementation

SaaS tools

Job description

Job Description:

Capability: Talent

Offering: Change & Human Experience

Location: Uptown 3 BGC, Taguig City

Explore an Exciting Career at Accenture

Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?

Then, Accenture's Industry and Process is the right place for you to explore limitless possibilities.

As a Change and Human Experience Consultant in our Talent practice, a typical day might include:

• Discovering stakeholders’ challenges and expectations
• Defining a Change Management strategy to support business transformational change programs
• Leveraging social and digital technologies in change management and communications
• Assisting clients in developing their change capability and becoming more agile businesses
• Co-creating solutions and conducting user review sessions, and running stakeholder agreement meetings
• Conducting a Change Management Impact Analysis and developing treatment plans
• Implementing strategies that prepare an organization to put new business processes into practice
• Supporting any other Change adoption activities such as Change baselining & measurement, Digital training, Communications, Change network, etc.
• Working with the client to drive digital transformation, culture change, behavior change, change adoption
• Working across a dynamic, international team where English is the common language
• Collaborating with the best and brightest minds in the industry
• Contributing to practice-building efforts such as recruiting, training, and attending community events

Your experience counts!

Consultant:

• Minimum 5 years of consulting experience in a consulting firm with change management-related programs (stakeholder assessment, change impact analysis, organization design, digital communication and engagement, training support and business readiness)
• Techno-functional experience in the successful delivery Cloud Platforms/Systems implementation
• Ability to articulate the business value of recommendations/plans/strategies
• Ability to interpret data, work with analytic models and advanced technologies and digital tools (e.g., cloud HR, behavior change packages, immersive learning)
• Ability to effectively manage stakeholders in a multi-cultural and global environment
• Experience of working on Digital transformations, RPA implementations, Shared Service setups and cloud-based implementations

Manager and Senior Manager:

• Minimum 8 - 12 years of consulting experience in a consulting firm in driving change management-related programs (change enablement strategy and associated interventions, change adoption organization design, digital communication and engagement, training support and business readiness)
• Experience in managing end to end change program for technology driven change, behavior change, culture change, change adoption or in the automation or cybersecurity context will be needed
• Techno-functional experience in the successful delivery of cloud-based Systems implementation (SaaS, Workday, SuccessFactors, Oracle Peoplesoft, SAP S/4HANA, SFDC)
• Ability to articulate the business value of recommendations/plans/strategies
• Ability to interpret data, work with analytic models and advanced technologies and digital tools (e.g., cloud HR, behavior change packages, immersive learning)
• Ability to effectively manage stakeholders in a multi-cultural and global environment
• Experience of working on Digital transformations, RPA implementations, Shared Service setups and cloud-based implementations will be a bonus

As a Manager/Senior Manager you will be responsible for:

• Leadership responsibilities: Focus on growing the practice by ensuring the right strategies and actions are in place. Achieve the target metrics on productivity, utilization, geographic penetration, head count growth, controlling attrition and high degree of engagement from the team and maintaining exception delivery quality
• Engagement Management: Manage engagement risk, project economics including planning and budgeting, manage account receivables, define deliverable content, ensure buy-in of proposed solutions from top management levels at the client/ client team
• Business Development: Work as part of a joint global sales team to identify and win potential opportunities.
• People Development: Performs role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff recruitment and retention activities.
• Domain Development: Development of assets and methodologies, development of point-of-view, research or white papers, support development of marketing collateral, public speaking, and publication in industry periodicals.

What’s in it for you?

• An opportunity to work on transformative projects with key G2000 clients
• Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
• Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
• Personalized training modules to develop your industry & process acumen to grow your skills, industry knowledge and capabilities
• Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

About Accenture:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

About Accenture Industry & Process:

In Accenture Industry & Process, we work with clients to shape their future. Drawing from years of leading business-driven and tech-enabled transformation at scale. As a recognized leader in driving change and innovation, serving clients in 120+ countries - we’re able to seek out and seize the greatest opportunities for our clients. Working in partnership with over 200 of the world’s leading ecosystem partners, we can re-tool traditional ways of working to enable new enterprise-wide intelligence and adaptability. Start your journey with us and be part of our global network of world-class Industry and Process Talent today.

Requirements: