Cegid POS & AMS Consultant (Retail/Luxury, APAC)

VISEO; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

VISEO is seeking a Cegid/POS AMS Consultant to support client projects in APAC from Cebu City. You will help own projects, manage functional evolution, and provide application maintenance for POS systems in Retail and Luxury sectors.

The role involves troubleshooting, deployment of new versions, and collaboration with L1/L2 teams to diagnose issues, with a focus on sales, inventory and in-store processes. English proficiency is required.

Qualifications

• Diploma or Bachelor's in IT, business or engineering.
• 1-3 years in customer and technical support.
• Strong English communication and editorial skills.
• Experience in Retail POS is a plus.

Responsibilities

• Participate in POS projects, roll-outs and localizations.
• Qualify tickets and issues from customers or L1 support per SOPs.
• Assist in deployment of new versions and align with product roadmap.
• Provide Level 2 analysis and document anomalies and fixes.

Skills

POS Support

Retail Industry

Customer Support

Ticketing

Education

Bachelor's in IT/Engineering/Business

Job description

VISEO is seeking a Cegid/POS AMS Consultant to support client projects in APAC from Cebu City. You will help own projects, manage functional evolution, and provide application maintenance for POS systems in Retail and Luxury sectors.

The role involves troubleshooting, deployment of new versions, and collaboration with L1/L2 teams to diagnose issues, with a focus on sales, inventory and in-store processes. English proficiency is required.