Onsite Travel Concierge & Booking Specialist - Cebu

TASQ Staffing Solutions; Cebu City; On-site; PHP 223,000 - 357,000; Full time

Job summary

TASQ Staffing Solutions in Cebu City is seeking a Travel Consultant for an onsite role with shifting schedules. You will advise clients on destinations, bookings, and travel requirements, and handle end-to-end travel arrangements.

You must have at least 1 year in travel consultancy, experience with GDS systems like Amadeus/Sabre/Galileo, and strong communication, negotiation, and multitasking skills to manage multiple client inquiries and maintain high service standards.

Qualifications

• Minimum 1 year in Travel Consultant or similar role in travel industry.
• Experience handling escalated cases and direct passenger communication is an advantage.
• Recent experience with GDS platforms Amadeus, Sabre, or Galileo.

Responsibilities

• Provide Expert Travel Consultation: Advise clients on destinations, transportation, accommodations, travel requirements, and travel insurance options.
• Handle Travel Bookings: Book flights, hotels, transfers, cruises, and tour packages based on client preferences, schedules, and budget.
• Manage Customer Service & Escalations: Communicate directly with passengers to address concerns, resolve issues, and offer practical travel solutions.
• Ensure Regulatory Compliance: Provide accurate, up-to-date information regarding travel regulations, visas, and other entry policies.
• Supplier Coordination: Liaise with airlines, hotels, tour operators, and transportation providers to confirm bookings and ensure smooth logistics.
• Administrative Duties: Prepare detailed travel documentation, reports, and maintain accurate and confidential client records.

Skills

Communication

Negotiation

Problem-solving

Attention to detail

Multitasking

Customer service

Tools

Amadeus

Sabre

Galileo

Microsoft Office

Booking/Reservation Systems

Job description

TASQ Staffing Solutions in Cebu City is seeking a Travel Consultant for an onsite role with shifting schedules. You will advise clients on destinations, bookings, and travel requirements, and handle end-to-end travel arrangements.

You must have at least 1 year in travel consultancy, experience with GDS systems like Amadeus/Sabre/Galileo, and strong communication, negotiation, and multitasking skills to manage multiple client inquiries and maintain high service standards.