Cebu On-Site Customer Service Agent

Neksjob Philippines; Cebu City; On-site; PHP 200,880 - 267,840; Full time

Job summary

Neksjob Philippines is hiring a Customer Service Representative on-site in Cebu City. No experience required; high school graduates are welcome. Full-time position with immediate start. You will greet customers, answer questions about products and services, and ensure a great customer experience.

Responsibilities include handling calls, providing information, solving issues quickly, handling account changes, and keeping accurate notes while following scripts and performance goals.

Qualifications

• Willing to work on site in Cebu City.
• High school or senior high school graduate required.
• No prior experience necessary.

Responsibilities

• Answer phone calls in a polite and professional way.
• Provide clear information about products and services.
• Resolve customer issues quickly and accurately.
• Assist with account changes and service requests.
• Document customer conversations accurately.
• Follow company scripts and meet performance goals.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or Senior high school

Job description

Neksjob Philippines is hiring a Customer Service Representative on-site in Cebu City. No experience required; high school graduates are welcome. Full-time position with immediate start. You will greet customers, answer questions about products and services, and ensure a great customer experience.

Responsibilities include handling calls, providing information, solving issues quickly, handling account changes, and keeping accurate notes while following scripts and performance goals.