Customer Care Specialist – No Experience Welcome, Onsite Cebu

Neksjob Philippines; Cebu City; On-site; PHP 167,000 - 301,000; Full time

Benefits offered by this job

Equity incentive plan

Commission and performance bonus

On-site at Cebu City

Job summary

Neksjob Philippines is seeking a Call Center Agent with no required experience for an on-site role in Cebu City. Newbies are welcome and training will be provided to help you start handling customer inquiries and problem solving.

You'll be the friendly voice customers count on, answering questions, explaining products, and ensuring each call ends with the customer feeling helped and valued. This is a full-time position with opportunities for performance bonuses.

Qualifications

• No experience required; newbies welcome.
• High or Senior High School education accepted.
• On-site position in Cebu City, full-time.

Responsibilities

• Answer customer calls and assist with inquiries.
• Explain products, services, and company policies.
• Resolve customer issues quickly and professionally.
• Update customer records and account information.
• Keep detailed notes of every customer interaction.

Skills

Customer service

Communication

Problem solving

Education

HS Diploma

Job description

Neksjob Philippines is seeking a Call Center Agent with no required experience for an on-site role in Cebu City. Newbies are welcome and training will be provided to help you start handling customer inquiries and problem solving.

You'll be the friendly voice customers count on, answering questions, explaining products, and ensuring each call ends with the customer feeling helped and valued. This is a full-time position with opportunities for performance bonuses.