CCNA Network Support Specialist (Local Only Philippines)

Arbeit Infotech; Manila; Vor Ort; PHP 446.000 - 781.000; Vollzeit

Zusammenfassung

Arbeit Group in the Philippines is seeking a CCNA Network Support Specialist to join an enterprise network operations team. This onsite role focuses on WAN/LAN/voice networks, incident resolution, and proactive maintenance within critical infrastructure.

The candidate should have a Bachelor's degree in IT, at least 1 year of relevant experience, and familiarity with Cisco devices and enterprise networking concepts. On-site support and collaboration with service providers are required.

Qualifikationen

• Bachelor's Degree in IT-related field required.
• Minimum 1 year of experience in wired/wireless networks.
• Experience with Cisco devices and enterprise networking concepts.

Aufgaben

• Provide first-level WAN, wired/wireless LAN, and voice network support.
• Handle deployment, installation, troubleshooting and incident resolution.
• Monitor network devices and applications using enterprise monitoring tools.
• Assist in implementation projects, testing activities, and hardware acceptance processes.
• Support Cisco network environments and participate in operational improvement initiatives.
• Manage ITSM tickets, network documentation, device inventory, and reporting activities.
• Coordinate with technical teams, service providers, and stakeholders during issue resolution.
• Provide on-site support and preventive maintenance activities when required.

Kenntnisse

Cisco networking

Network troubleshooting

Customer service

On-site support

SD-WAN

ITSM processes

Ausbildung

Bachelor's degree in IT

Tools

Cisco DNA Center

Cisco ACI

Monitoring tools

Jobbeschreibung

CCNA Network Support Specialist (Local Only Philippines)

Arbeit Group is currently looking for a CCNA Network Support Specialist to join an enterprise network operations team supporting critical network infrastructure and day-to-day operations.

Key responsibilities

Provide first-level support for WAN, wired/wireless LAN, and voice network environments

Handle deployment, installation, troubleshooting, maintenance, and incident resolution activities

Monitor network devices, services, and applications using enterprise monitoring tools

Assist in implementation projects, testing activities, and hardware acceptance processes

Support Cisco network environments and participate in operational improvement initiatives

Manage ITSM tickets, network documentation, device inventory, and reporting activities

Coordinate with technical teams, service providers, and stakeholders during issue resolution

Provide on-site support and preventive maintenance activities when required

About you

Bachelor's Degree in an IT-related field

Minimum 1 year of experience supporting wired or wireless network environments

Experience with Cisco network devices and enterprise networking concepts

Knowledge of SD-WAN, network monitoring tools, and IT service management processes

Familiarity with Cisco ACI, Cisco DNA Center, and enterprise network operations is an advantage

Strong troubleshooting, communication, and customer service skills

Willing to work onsite and support operational activities

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services 11-50 employees

WHO WE ARE

Arbeit is an IT-driven, Innovation-obsessed Consulting Firm with years of unparalleled expertise at helping Telco's and other telecom-connected enterprises achieve enviable success in their business. Our forte lies in delivering goal-based software, engineering, and operations services for our clients across telecommunication industry. Working with some of the leading, global communications Service Providers (CSPs), Independent Software Vendors (ISVs), Mobile Operators and Network Equipment Manufacturers (NEMs), we have carved out a strong position for ourselves in the market – the outcome of our dedication, transparency and passion to exceed expectations of our clients.

We provide an array of result-oriented, telecom-specific services for our clients with more focus on driving efficiency in business operations of our clients, rooting out complexities in their business processes, creating easy way to help them overcome barriers and be successful in all their business endeavors.

OUR ROLES

We, with our team of experienced consultants build, enhance and manage multiple operations, (re)design, and implement billing, fulfilment, and assurance processes and other connected IT architectures. Our clients can rely on us to assume role of project manager for introduction of innovative services, complete business transformation or rollouts of technologies. Our certified QA and Testing experts make sure each and every project or process is replete in quality and help reach desired level of success in operations.

At Arbeit Consulting, we don’t limit ourselves to companies within the telecom and internet market, we deliver services for other related markets too. Many of the leading non-telecom companies such as energy companies also rely on us for resolving their key telecommunication issues.

WHO WE ARE

Arbeit is an IT-driven, Innovation-obsessed Consulting Firm with years of unparalleled expertise at helping Telco's and other telecom-connected enterprises achieve enviable success in their business. Our forte lies in delivering goal-based software, engineering, and operations services for our clients across telecommunication industry. Working with some of the leading, global communications Service Providers (CSPs), Independent Software Vendors (ISVs), Mobile Operators and Network Equipment Manufacturers (NEMs), we have carved out a strong position for ourselves in the market – the outcome of our dedication, transparency and passion to exceed expectations of our clients.

We provide an array of result-oriented, telecom-specific services for our clients with more focus on driving efficiency in business operations of our clients, rooting out complexities in their business processes, creating easy way to help them overcome barriers and be successful in all their business endeavors.

OUR ROLES

We, with our team of experienced consultants build, enhance and manage multiple operations, (re)design, and implement billing, fulfilment, and assurance processes and other connected IT architectures. Our clients can rely on us to assume role of project manager for introduction of innovative services, complete business transformation or rollouts of technologies. Our certified QA and Testing experts make sure each and every project or process is replete in quality and help reach desired level of success in operations.

At Arbeit Consulting, we don’t limit ourselves to companies within the telecom and internet market, we deliver services for other related markets too. Many of the leading non-telecom companies such as energy companies also rely on us for resolving their key telecommunication issues.