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Tony Ting Food Concepts Inc in the Philippines seeks a guest-focused team member to manage cashiering, greet guests, and uphold store and mall admin rules while delivering high-quality food and beverages.
You will ensure safety, cleanliness, proper uniform, operate POS and card terminals, handle deliveries, promos, discounts, and documentation for cash control.
This role may involve assisting in admin tasks and inventory as needed.
1. Follows the Store and Mall Admin House Rules
2. Implements daily opening and/or closing procedures in the dining and drinks area
3. Always courteous and greets all guests with delight and energy
4. Ensures guest satisfaction and deliver maximum customer service by following the eight service protocols
5. Serves only standard and high quality food and beverages to the guest
6. Ensures safety and maintain cleanliness on the assigned area of responsibility
7. Follows with the standard grooming and consistently wears proper uniform
8. Do proper cashiering procedures, from punching the order to giving the right amount of change
9. Handles shift sales and funds with care and follows standard cash control systems
10. Knowledgeable on the promos and discounts mechanics
11. Monitors and ensures completeness of documents related to her cashiering function
12. Receives delivery calls with proper documentation of order
13. Ensures phonelines, pos and card terminal is functioning well
14. Performs other admin tasks assigned ex. Promo and discount monitoring, OS monitoring, dessert&drinks inventory and transmittals etc..