CASHIER

My Happy Concept Group; San Juan; On-site; PHP 201,000 - 268,000; Full time

Job summary

My Happy Concept Group is seeking a friendly cashier to join its front-of-house team. You will process payments across multiple methods, issue receipts, and ensure accurate recording of transactions.

You’ll greet customers, answer inquiries about menu items and store policies, and coordinate with service staff to ensure order accuracy. Maintain cleanliness of the cashier area and adhere to company procedures.

Qualifications

• Experience in cash handling and POS transactions is preferred.
• Strong customer service and communication skills.
• Maintaining front-of-house cleanliness and orderliness.

Responsibilities

• Process payments accurately for cash, card, e-wallet and other approved methods.
• Issue receipts and ensure transactions are recorded properly.
• Greet customers and answer inquiries about menu items, prices and policies.
• Ensure order accuracy and coordinate with service staff as needed.
• Maintain cashier counter and front-of-house cleanliness.
• Adhere to company policies and handle customer concerns professionally.

Skills

Cash handling

Customer service

Front-of-house

Tools

POS system

Job description

1. Payment Processing & Transaction Handling

• Accurately process cash, credit card, debit, e-wallet, and other approved payment methods.

• Issue official receipts and ensure all transactions are properly recorded.

• Handle customer orders and payments efficiently and in accordance with company procedures.

• Report any POS or payment system issues immediately to the supervisor.

2. Cash Management & Reporting

• Maintain an accurate cash drawer and ensure proper cash handling procedures at all times.

• Balance cash at the beginning and end of each shift.

• Prepare daily sales reports, cash count reports, and related documentation.

• Account for any cash shortages or overages and report discrepancies promptly.

3. Customer Service & Front Counter Support

• Greet customers in a friendly, professional, and courteous manner.

• Assist with customer inquiries regarding menu items, prices, promotions, and store policies.

• Respond to customer concerns or complaints in a professional and timely manner.

• Ensure accurate communication of orders and coordination with service staff when required.

4. Front-of-House Operations & Cleanliness

• Maintain cleanliness and organization of the cashier counter and surrounding front-of-house area.

• Ensure compliance with company standards for service, cleanliness, and operational procedures.

• Support basic front-of-house tasks such as ensuring order accuracy and smooth service flow when needed.

5. Company Compliance

• Adhere to company policies, code of conduct, and operational guidelines at all times.

• Maintain professionalism and positive working relationships with customers and team members.

• Perform other duties as assigned by Management.